Jones Motor Culture (ABN 50 102 359 295), including Jones Motor Service, Jones Motor Classics and Jones Motor Storage, respects your privacy. This policy explains how we handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).
What we collect
We only collect the information we need to look after you and your vehicle. This may include:
- your name, phone number and email address;
- details about your vehicle, such as its make, model and service history;
- the details of your enquiry, booking or storage requirements;
- records of the work we carry out and the payments you make.
How we collect it
We collect information when you contact us through this website, call or email us, book a service, store a vehicle with us, or visit our workshop. Bookings made through our online booking system are handled by our workshop booking provider.
How we use it
- To respond to your enquiry and provide quotes.
- To carry out servicing, repairs, restoration and storage.
- To keep accurate records of the work done on your vehicle.
- To contact you about your vehicle or booking.
We don’t sell or rent your personal information, and we won’t send you marketing without your consent.
Who we share it with
We only share your information where it’s needed to provide our services, for example with parts suppliers, specialist trades, our booking and accounting systems, or our website and email providers. We may also disclose it where the law requires.
Website enquiries and analytics
When you send an enquiry through this website, your details are emailed to our team so we can reply. Our website may use cookies and analytics tools, such as Google Analytics, to understand how visitors use the site. This information is collected in a form that doesn’t identify you, and you can block cookies in your browser settings.
Keeping it secure
We take reasonable steps to protect your information from misuse, loss and unauthorised access, and to keep it accurate and up to date. We keep records only for as long as we need them for our services or as required by law.
Access and correction
You can ask to see the personal information we hold about you, or ask us to correct it. Contact us and we’ll respond within a reasonable time.
Questions or complaints
If you have a question or concern about how we handle your information, please contact us on 07 5445 1724, visit us at 124 Enterprise St, Kunda Park QLD 4556, or send us an enquiry. If you’re not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.